WEATHER ALERT >>> Sunday, February 26, 2017

Last night’s down pours and current warm temperatures have created unforeseen issues with our trails at the farm.  The snow back in the woods is too soft for the weight of the sleighs and too deep for the horse to pull the wagons through.  Therefore, we are NOT able to operate the rides today because of the conditions the recent weather has created at the farm.

Please follow our WEATHER POLICY (click for instructions) to convert your booking into a farm credit. During the month of March, we offer a great event called MAPLE EXPRESS.

Options

If we post a Weather Alert for the day of your booking you will be able to one of the following:

  • Move” will allow you to choose another day to move your entire booking providing there is availability.
    (Once you “Move” to your new date and time you will not be able to change your mind)
  • Farm Credit” takes the actual dollars (minus any promotional offers or discounts) you have spent on your entire booking and places those dollars on your account with us. Your “Farm Credit” may be used for your next online purchase and does not expire. You can always check the status of your credit by logging in into your account.
  • If cancellation is necessary due to severe inclement weather all payments are NON-REFUNDABLE under any circumstances but can be handle by the two options presented above.

Instructions

  1. Go to www.VisitTheFarm.com and log into (upper right hand corner of page) your account with the farm.
  2. Once logged in click on “My Account” in the top right hand corner of the page.
  3. On the left hand side click on “View Invoices” and select the appropriate invoice number.
  4. Click on either “Move” or “Farm Credit” (The “Move” button will not show if there is no remaining availability).

The Business Office is open Tuesday – Friday from 10 to 4pm if you require further assistance.